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FREQUENTLY ASKED QUESTIONS

Do you offer out-of-hours services?


Yes however there is a $30 Surcharge for pickups prior to 6.00am and after 8.30pm. We operate 7 days.




How do I book a transfer ?


You can book online however these are not confirmed immediately but email confirmation will be provided. By phone: 0434 723 850 for immediate confirmations. You can also book by email: adam@theluxedriver.com.au




How do I know when my booking is confirmed?


An email confrmation will be provided upon finalising payment.




Can I book and pay online?


Yes you can, however should you require immediate confrmation please book by phone: 0434 723 850




If I book a transfer from the airport, where will my driver meet me?


Collection points differ from airport to airport. Full details of collection location will be provided on your booking confirmation. If all else fails, look for a bald guy chasing planes on the tarmac and waving his arms.




How can we contact our driver if our fight is delayed?


Feel free to call: 0434 723 850 Driver will have full access to early and delayed arrivals information and will be prepared.




How many passengers can you carry?


Maximum 3 passengers. Children must be old enough to wear a seat belt. No babies seats sorry. No surfboards sorry.




How soon do I need to book?


7 days notice is preferred however we can accomodate last minute bookings based upon availability




How will you recognise your driver and vehicle?


Our vehicle will display "The LUXE Driver" sign on the front and rear windscreans. Your driver looks very similar to a taller Andre Agassi but with a much thinner wallet.





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